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Free shipping on orders over $50 | Fast worldwide delivery
TrendzStash

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📦 RETURNS & REFUNDS POLICY

Last updated: January 28, 2026

We want you to have a good experience with our products. Please read the following policy carefully so expectations are clear from the start.

1. Returns Eligibility

Due to the nature of our products, we only accept returns or issue refunds under the following conditions:

  • The item arrives defective

  • The item received is incorrect

  • The item is damaged upon arrival

To be eligible, you must contact us within 7 days of delivery and provide proof (photos or video) of the issue.

2. Non-Returnable Items

We do not accept returns for:

  • Change of mind

  • Incorrect address provided at checkout

  • Normal wear and tear

  • Minor cosmetic variations that do not affect functionality

Please review product details carefully before placing an order.

3. Refunds

If your request is approved, we may offer:

  • A replacement item, or

  • A refund to the original payment method

Refunds are processed once the issue is reviewed and approved. Processing times may vary depending on your payment provider.

4. Shipping Delays

Estimated delivery times are provided for reference only and are not guaranteed to be accurate. Delays caused by carriers, customs, or high demand do not automatically entitle you to a refund.

If your order is significantly delayed, please contact us, and we’ll work with you to find a fair solution.

5. Lost or Stolen Packages

Once an order is marked as delivered by the carrier, we are not responsible for lost or stolen packages. Please ensure your shipping address is accurate and secure.

6. How to Request a Return or Refund

To request a return or refund, contact us at:

trendzygadgstash@gmail.com

Please include:

  • Your order number

  • A brief description of the issue

  • Clear photos or video showing the problem

Requests submitted without the required information may be delayed or denied.

7. Policy Updates

We reserve the right to update or modify this policy at any time. Changes will take effect immediately upon posting.

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